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Police-Based Services

Police receive thousands of calls for service every year, many requiring officers to perform various social service functions to maintain the overall welfare of community residents. Many police departments have partnered with or are moving toward utilizing social workers or counselors to efficiently connect residents to the best resources to meet their needs.

NEDFYS social workers and counselors are a support, not a substitute for police response when it is requested or when community safety requires it. Our partnership with police serves as a model for other communities who want to prevent crime, save lives, rebuild families, and restore hope.  

NEDFYS provides the following services to our partner police departments:

  • Domestic Violence Follow-up: Immediate and ongoing assistance to victims and children in the home.

  • 24/7 On-Call Crisis Intervention:  Assistance with youth and adult mental health emergencies, domestic violence incidents, family conflict, juvenile cases, traumatic incidents and deaths, violent crime victims, substance use/overdoses, services for physically, mentally, developmentally disabled individuals and senior citizens. 

  • Crisis Intervention Follow-up: Immediate and ongoing services to individuals and families that have experienced mental health or another type of crisis.

  • Counseling: Individual, family, and group sessions treating depression, anxiety, trauma, and more.

  • Case Management: Assessment of needs, care coordination with other providers, and referrals to community resources.

  • Youth Crisis Intervention Services:  NEDFYS provides 24/7, customized crisis intervention services to adolescents between 11 and 17 in DuPage County. Click here for more information. 


Partner Police Departments


NEDFYS social workers and counselors have private offices located in each of the seven partner police departments.  


T. 630-543-3080


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T. 630-837-0846


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T. 630-350-3455


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T. 630-529-9868


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T. 630-260-6070

Glendale Heights

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T. 630-773-1004


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T. 630-719-4740


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“The Itasca Police Department has benefited immensely from the outstanding service received from NEDFYS.  Officers now have a gateway in providing information to those identified in need of the services rendered through the Northeast DuPage Family and Youth Services."  

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